DVR / NVR / CCTV Data Recovery
Surveillance recorders with data critical for legal, judicial or forensic cases. Hikvision, Dahua, Axis, Bosch and more.
Key facts
- Lab intake fee:
- RD$ 1,500 (Basic/Standard) · RD$ 5,000 (Urgent) — approx. USD 25 / USD 85
- Success rate:
- 98.6%
- Service payment:
- Only if we recover
- Confidentiality:
- NDA available
- Price range:
- RD$ 19,500 — RD$ 119,000
About this service
DVRs and NVRs use proprietary, non-standard file systems. When recordings are deleted, the disk fails, or the cycle overwrites, recovery requires specific tools and knowledge. We handle legal, judicial and commercial cases with documented chain of custody.
Types of failures we handle
Causes
- ●Failed DVR hard drive
- ●Cyclic overwrite of important recordings
- ●Intentional or accidental deletion
- ●DVR board damage
- ●Disk formatting
Brands
- ●Hikvision
- ●Dahua
- ●Axis
- ●Bosch
- ●Avigilon
- ●Hanwha (Samsung Techwin)
- ●Panasonic
- ●Pelco
- ●Generic Chinese brands
Output
- ●Standard MP4/AVI for lawyers
- ●Forensic report with timestamps
- ●Documented chain of custody
- ●Original unmodified files
Brands and models we recover
Hikvision 
Dahua 
Axis 
Bosch 
Hanwha 
Panasonic 
Pelco 
Avigilon 
Tiandy 
Uniview 
Vivotek 
Geovision 
Honeywell 
Reolink 
Lorex Step-by-step process
DVR receipt
Seal and chain of custody
Forensic image
Byte-by-byte clone of the HDD
Extraction
Proprietary filesystem decoding
Conversion
To standard playable format
Delivery
Report + media
Price guidance
Final price depends on plan and capacity. Fixed quote before we start.
Factors that affect the price
- ●Single-disk DVR → priced as a DISK (capacity + plan)
- ●Multi-disk DVR/NVR → RAID rate for each disk in the array
- ●HDD capacity (up to 1.5 TB / 2–6 TB / more than 6 TB)
- ●Chosen plan: Basic (15–25 days), Standard (4–7 days), or Urgent (1–72 hours)
- ●Forensic report with chain of custody for legal use: included in corporate cases
- ●Cases requiring full chain-of-custody forensic reports for judicial proceedings carry additional charges based on complexity
Frequently asked questions
I need DVR recordings for a legal case. Are they admissible? ▾
Yes. We generate a chain-of-custody report with timestamps and documented procedure, valid for courts and insurers.
Do you recover recordings that were already overwritten? ▾
Sometimes. DVRs overwrite cyclically, but some disk zones may keep partial data. It depends on how many passes the overwrite made.
My DVR does not power on. Can you pull the HDD and read it? ▾
Exactly. We pull the internal disk and read the proprietary filesystem directly, without needing the DVR to work.
Do you work with prosecutors or insurance companies? ▾
Yes. We have experience with forensic cases and deliver appropriate technical reports.
Related services
Need data recovery now?
Fixed quote before we touch your device. You only pay the service if we recover.