Hard Drive (HDD) Data Recovery
We recover data from hard drives with physical and logical failures: damaged heads, stuck motor, corrupted firmware, bad sectors, accidental formatting, lost partitions.
Key facts
- Lab intake fee:
- RD$ 1,500 (Basic/Standard) · RD$ 5,000 (Urgent) — approx. USD 25 / USD 85
- Success rate:
- 98.6%
- Service payment:
- Only if we recover
- Confidentiality:
- NDA available
- Price range:
- RD$ 19,500 — RD$ 129,000
About this service
Mechanical hard drives (HDDs) fail due to wear, impact, heat, or firmware defects. At +DR Data Recovery we operate a Class 100 cleanroom and specialized professional tools to open the drive, swap heads, read damaged platters, and rebuild your data without worsening the damage.
Types of failures we handle
Physical
- ●Damaged heads (clicking, beeping)
- ●Stuck spindle motor
- ●Scratched platters
- ●Drop or impact damage
- ●Overheating
- ●Water or humidity damage
Electrical
- ●Burned PCB
- ●Shorted TVS diode
- ●Controller chip failure
- ●Over-voltage damage
- ●Damage from electrical surge
Logical / firmware
- ●Corrupted firmware
- ●Damaged translator
- ●Unreadable LBA0 sectors
- ●Deleted partition table
- ●Corrupted NTFS/FAT/ext file system
- ●Accidental formatting
- ●Accidental deletion
Brands and models we recover
Seagate 
Western Digital WD Black/Red/Blue/Green/Purple 
Toshiba 
HGST 
Hitachi 
Samsung 
Maxtor 
Quantum 
IBM Deskstar 
Fujitsu Step-by-step process
Diagnostic
We assess the type and scope of failure
Fixed quote
Price and ETA before we start
Cleanroom
Controlled opening if physical
Byte-by-byte image
Sector-by-sector safe cloning
Extraction
Reconstruction and delivery
Price guidance
Final price depends on plan and capacity. Fixed quote before we start.
Factors that affect the price
- ●Disk capacity (up to 1.5 TB / 2–6 TB / more than 6 TB)
- ●Chosen plan: Basic (15–25 days), Standard (4–7 days), or Urgent (1–72 hours)
- ●Extra RD$ 10,000 if the mechanical drive was opened outside a cleanroom (does not apply to SSD/M.2 which are electronic)
- ●Lab intake on receipt: RD$ 1,500 (Basic/Standard) or RD$ 5,000 (Urgent)
- ●After-hours Special Service: +30% over Urgent
Frequently asked questions
My disk is clicking. Can I keep trying? ▾
NO. Every power-on with damaged heads scratches the magnetic platters further. Power off the drive and bring it to a professional lab. The first attempt has the highest probability of success.
My drive is not detected in BIOS. Is it recoverable? ▾
In most cases yes. It could be a PCB, firmware, or head failure. The diagnostic determines exactly what happened and the probability of recovery.
How long does recovery take? ▾
Logical issues: typically 24-48 hours. Drives with head or physical repair: 5-10 days. Complex RAIDs: up to 15 days. We give an exact ETA after diagnostic.
What about drives that were dropped? ▾
Power it off immediately and do not connect it again. The impact may have misaligned the heads. Any further attempt makes the damage worse. Bring it in as soon as possible.
Can you recover data from BitLocker-encrypted drives? ▾
Yes, if we have the recovery key or password. Without the key, BitLocker is mathematically unbreakable. If you have Active Directory, the key is usually backed up there. In cases where BitLocker locked due to a system fault (power outage, blue screen, failed update), we have about a 30% success rate — but the diagnostic is required to confirm feasibility in your specific case.
Do you recover RAID server disks? ▾
Yes. We have a dedicated RAID service. Important: do NOT try to rebuild the RAID or swap disks before talking to us — you can destroy the data.
Related services
Need data recovery now?
Fixed quote before we touch your device. You only pay the service if we recover.