Smartphone Data Recovery
iPhone and Android: broken screen with no access, water damage, no boot, lost password, accidentally deleted data.
Key facts
- Lab intake fee:
- Free
- Success rate:
- 98.6%
- Service payment:
- Only if we recover
- Confidentiality:
- NDA available
- Price range:
- RD$ 6,000 — RD$ 62,000
About this service
We recover data from smartphones with PHYSICAL failures: broken screen but the device still powers on, water damage, repairable mainboard failure. IMPORTANT: devices manufactured after March 2020 (all modern iPhones and Androids) include unique processor-bound encryption — if the device does not power on, chip-off recovery is not viable because the data is encrypted with an unrecoverable key. Pre-2020 devices DO allow successful chip-off.
Types of failures we handle
Recoverable (physical fault)
- ●Broken screen but the device powers on
- ●Water damage (if it reaches the lab quickly)
- ●Repairable mainboard fault (charging, display)
- ●Pre-2020 devices: chip-off viable
- ●BlackBerry / older phones in storage
NOT recoverable (post-2020, no boot)
- ●iPhone/Android post-2020 that does not power on and the passcode is unknown
- ●Hardware encryption bound to the processor (irreversible)
- ●Chip-off does NOT work on devices with modern encryption
- ●Factory reset already executed
- ●Physically destroyed NAND
Typical recoverable data
- ●Photos and videos
- ●Contacts
- ●Complete WhatsApp history
- ●SMS and app messages
- ●Documents
- ●Voice notes
Brands and models we recover
Step-by-step process
Diagnostic
Device state
Fixed quote
Probability and price
Lab repair
If required
Extraction
Forensic or JTAG if applicable
Delivery
Organized backup
Price guidance
Final price depends on plan and capacity. Fixed quote before we start.
Factors that affect the price
- ●Logical damage: Standard RD$ 6,000 (3–7 days) · Urgent RD$ 12,000 (24–48 h)
- ●Physical damage: Standard RD$ 29,500 (3–7 days) · Urgent RD$ 62,000 (24–48 h)
- ●Lab intake: FREE
- ●Device must power on and unlock passcode must be known
- ●Broken screen but powers on → recoverable; broken and no boot → only viable on pre-2020 models
- ●Post-2020 (all iPhones and Androids): hardware encryption makes chip-off impossible if the device does not boot
Frequently asked questions
Can you recover an iPhone with a broken screen? ▾
If the screen is broken but the device still boots, almost always yes. If it is off and will not power on: on pre-2020 models we can attempt chip-off. On post-2020 models, processor-bound hardware encryption makes recovery impossible if the device will not power on.
My iPhone got wet. Can I save the data? ▾
Power it off, do not charge it, and bring it in as soon as possible. The longer you wait, the worse the internal corrosion. There is good probability of recovery if we receive it quickly.
Do you recover the full WhatsApp history? ▾
Yes. WhatsApp, Telegram, Signal, app messages. If you have encryption enabled, we require your password.
I forgot my Android pattern. Can you help? ▾
It depends on model and Android version. Some chipsets allow forensic extraction without unlocking; others require the password.
Related services
Need data recovery now?
Fixed quote before we touch your device. You only pay the service if we recover.