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Ransomware Recovery

Files encrypted by ransomware. We work without paying the attacker when technically possible. Confidentiality and forensic reports.

Key facts

Lab intake fee:
Depends on the affected device (RAID/server: RD$ 4,500 / ~USD 75)
Success rate:
98.6%
Service payment:
Only if we recover
Confidentiality:
NDA available
Price range:
Standard flat rate when decryption is possible
Open our pricing calculator →

About this service

Ransomware is one of the most serious threats to businesses in the Dominican Republic. If you have been attacked, do NOT pay without consulting first — some ransomware has public vulnerabilities, leaked keys, or implementation flaws that allow decryption. We work with key databases and forensic tools (NoMoreRansom, EmsiSoft, Kaspersky decryptors) and, when not possible, we advise on safe negotiation with chain of custody.

Digital padlock over ransomware-encrypted data

Types of failures we handle

Targets

  • Windows servers
  • Compromised Synology/QNAP NAS
  • Workstations with mapped shares
  • Encrypted secondary backups
  • SQL Server/MySQL databases

Common families

  • LockBit
  • STOP/Djvu
  • Conti
  • REvil/Sodinokibi
  • BlackCat (ALPHV)
  • Phobos
  • Dharma
  • Maze
  • RansomEXX

Approaches

  • Available public decryptors
  • Implementation bug analysis
  • Shadow copy recovery
  • Pre-encryption disk recovery
  • Negotiation under NDA if necessary

Step-by-step process

1

Isolation

Separate infected machines

2

Identification

Exact ransomware family

3

Analysis

Public decryptor? Bug?

4

Recovery

Decrypt or prior backups

5

Hardening

Prevention report

Price guidance

Final price depends on plan and capacity. Fixed quote before we start.

Standard flat rate when decryption is possible
Fixed quote provided after diagnostic.

Factors that affect the price

  • If we can decrypt by our own means (public decryptor, bug, shadow copies): standard flat rate by device type and capacity
  • If we cannot by our own means: collaboration with specialized international labs — variable amounts
  • In some cases the only path is paying the attacker: we provide professional advisory and accompaniment in the negotiation
  • Quantity and type of affected devices (servers, NAS, workstations, RAID)
  • Forensic analysis with documented chain of custody included in corporate cases
  • Standard NDA included

Frequently asked questions

Can you recover encrypted files without paying?

It depends on the ransomware. For many families there are free decryptors. For others there are implementation bugs that allow partial recovery. For the newest, paying is often the only path (we do not recommend it without advisory).

What do I do RIGHT NOW if I was attacked?

1) Power off the machines. 2) Disconnect from the network. 3) Do NOT pay yet. 4) Call us. Every minute counts before the ransomware finishes encrypting everything.

Do you recommend paying the attacker?

NEVER as a first option. Only after evaluating all technical alternatives. And if payment is decided, it must be with legal and forensic advisory.

Do you work with NDA and legal reporting?

Yes. Corporate cases always under standard NDA. We deliver forensic reports valid for legal proceedings or cyber insurance claims.

Need data recovery now?

Fixed quote before we touch your device. You only pay the service if we recover.

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